Australian Telecom Giant Telstra Has Launched Its Two Innovation Centers In India


Australian telecom giant Telstra has launched two new Innovation and Capabilities Centres (ICC) in Pune and Hyderabad and a Network and Product Engineering Lab in Bengaluru. This is a strategic move that aligns with Telstra’s vision towards harnessing talent, driving excellence in innovation, building future skills, and nurturing new capabilities. These state of the art facilities with a combined size of over 100,000 sq. ft will become hubs of innovation and will further strengthen Telstra’s efforts to diversify talent acquisition in India.

Telstra is headquartered in Australia with points of presence across 22 other countries. It is offering a full range of communications services and competing in all telecommunications markets. In Australia, it provides 18.8 million retail mobile services, 3.8 million retail fixed bundles and standalone data services and 960,000 retail fixed standalone voice services.

Telstra, which operates as a global capability centre (GCC) out of India, started operations in Bengaluru in July 2019 to drive technology and innovation to support global operations. The new capability centres in Pune and Hyderabad will be the second and third centres after Bengaluru, reported Mint.

“At Telstra India, our ambition is to be an epicentre of talent and innovation that drives Telstra’s digitally connected future. Our expansion in India reiterates our commitment to empower an innovative ecosystem by providing relevant opportunities to our people, co-creating with partners to bring alive cutting-edge technology and solutions for our businesses and customers,” said N.T. Arunkumar, managing director and country head, Telstra India.

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Telstra said the newly-launched innovation and capability centres in India will provide technologists an opportunity to use technology, automation, and innovation to solve some of the world’s critical challenges in areas of internet of things (IoT), 5G, artificial intelligence (AI), machine learning (ML), among others.

The capability centre in Hyderabad will act as a hub of specialized high-performance software engineering (HPSE) and will encompass a deep technology consumer software engineering team that will directly innovate for the customers of Telstra. Similarly, the Pune centre will have a blend of operations and technology teams who will focus on enhancing Telstra’s existing domain expertise in the telecom business. They will also work on developing application software engineering to enable business process change.

“Our expansion puts us in a very strong position to deliver on our ambitions, enable our employees to have the flexibility to work from any of the three locations of their choice and further strengthen the resilience of our operations,” said Arunkumar.

Telstra in India has expanded to over 1,000 people from 200 people when it started in 2019. “In coming months, we will be doubling our capability and also plan to leverage the partner ecosystem for joint collaboration,” he added.

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